Field Service Technician I · AGS
Joined American Gaming Systems. Service gaming equipment across Southern California and parts of Arizona.
Education & work history
Career timeline
My roles in technical support, team leadership, and software development, along with education and certifications.
View the résuméCompleted YAPI tenure
Finished a nearly seven-year tenure spanning technical support, team leadership, and C# and React/TypeScript development. Final title: Onshore Support Manager.
Learning React.js · LinkedIn Learning
Completed React.js training.
Technical Support Team Lead · YAPI
Moved into support leadership. Later held the Onshore Support Manager title while continuing development work.
Senior Technical Support Specialist · YAPI
Promoted from Technical Support Specialist.
Technical Support Specialist · YAPI
Joined YAPI supporting dental software, practice-management integrations, and installations.
Programming studies · Riverside City College
Attended C++ programming studies. Holds the C++ Programming State Certificate.
Android Programming Nanodegree · Udacity
Completed Android programming training through a Google scholarship.
Independent Software Engineer / IT Support
Started independent hardware and software troubleshooting and application installation work, through July 2019.
Guitar Wiring Technician · Suhr
Wired, soldered, inspected, and tested custom guitar electronics. Worked at JS Technologies / Suhr through February 2018.
Field Service Technician · Miatech
Installed and repaired commercial reverse osmosis, misting, and fogging systems. Worked at Miatech through June 2016.
Equipment Operator · Nike / Converse
Worked in warehouse operations through January 2014. Promoted into a SQL reporting migration from Crystal Reports to IBM Cognos in two project phases totaling about one year.
Simulations Programming studies · Art Institute of Santa Ana
Studied simulations programming from January 2009 to February 2010.