Server installation tool
2–3 hrs → 45–60 min
Built a C#/SQLite tool in Visual Studio that reduced total setup time. All six support agents used it toward the end of my YAPI tenure.
C# development / Technical support
C# developer with experience in application maintenance, installation tools, and React/TypeScript features. My background also includes technical support leadership and field service.
↗ Lake Elsinore, CA
Built a server-installation tool that reduced setup from 2–3 hours to 45–60 minutes.
01 / Professional development
Work on the legacy C# application, installation utilities, and the new React/TypeScript admin panel.
YAPI experienceServer installation tool
Built a C#/SQLite tool in Visual Studio that reduced total setup time. All six support agents used it toward the end of my YAPI tenure.
Eaglesoft compatibility
Fixed an integration issue affecting about one-third of YAPI’s Eaglesoft customers. The patch shipped the same week after QA approval.
React / TypeScript admin feature
Added a reset action to the new application’s admin panel, replacing customer calls and remote server sessions.
02 / Personal projects
Unity games and earlier JavaScript/PHP projects. Each project includes source code or builds, screenshots, and development notes where available.
All projects
01 / GamesA 2D arcade game built in Unity and released on iOS and Android. Includes original graphics and music.
02 / GamesA Unity browser game where you slow time, aim, and launch a ball through obstacles to collect stars.
03 / Experience
I currently service gaming equipment at AGS. Before that, I spent nearly seven years at YAPI in technical support, leadership, and software development.
View résuméService gaming equipment across Southern California and parts of Arizona, with parts inventory and on-call responsibilities.
Maintained the main legacy C# application, built installation utilities, contributed React/TypeScript admin features, and managed six support agents.
Progressed through specialist and team lead roles; Onshore Support Manager was my final title.
04 / About
My background includes C# development, support leadership, and hands-on field service.
At YAPI, I maintained the legacy C# application and built tools the support team used for installations. I also contributed features to the React/TypeScript application while managing six support agents.
I earned a C++ Programming State Certificate at Riverside City College and studied simulations programming at the Art Institute of Santa Ana. My personal projects include Unity games for mobile and the browser.
I also run a small business selling 3D-printed appliance replacement parts. jamsengineering.com
Career timelineContact
For software roles or project inquiries,
email me or message me on LinkedIn.